Customer Support

IT/Customer Support

Our experienced and skilled professionals can perform critical IT support tasks and have the industry knowledge, skills and abilities required to meet your needs with confidence.

Our IT Support Team/Engineers can troubleshoot problems to diagnose and resolve issues, configure end-user devices, perform software and network configurations, mitigate cybersecurity issues, and support cloud and virtualization environments.

Skills and Capabilities

Our IT Support Tech/Engineers have skills and experience in many areas including:

  • Install, configure and manage computer hardware, software, networks, printers and scanners
  • Setup, configure, and Manage AD (Active Directory), AAD (Azure Active Directory)
  • Setup, and manage accounts, policies, roles, and group policies
  • Monitor, maintain, and troubleshoot computers, applications, and networks
  • Test applications, networks, and devices
  • Provide remote support, backup and restore
  • Imaging PC, Laptops, Servers, Routine Maintenance
  • Provide support for VMware, and Cloud based applications and databases
  • Respond to issues and requests in an efficient and timely manner
  • Create and manage ticketing systems

Don't hesitate to contact us

At our IT solution company, we are committed to exceptional

Get in Touch